Regressing Workplace Emotions on Organisational Commitment of University Lecturers: Mediating Role of Job Burnout and Satisfaction

Abstract

The study aims to examine the effect of workplace emotions, such as emotional support (EMS) and emotional work (EMW) on the organisational commitment (OC) of lecturers in the universities of China. OC has been a significant concern of Chinese higher education institutions. This study considers job satisfaction (JS) and job burnout (JB)—whether these factors, along with workplace emotions, create OC amongst lecturers. It employs the quantitative research method to analyse the relationship amongst the variables. The data are collected through an online survey from lecturers working in Chinese universities. The data are analysed using structural equation modelling, which depicted that EMS and EMW significantly affected OC. Furthermore, the mediation results showed that JB has a significant but negative relationship between EMW and OC and also, EMS and OC.

Keywords:  emotional support; organisational commitment; job burnout; job satisfaction